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BH Service

The confidence, professionalism and know-how of BH Fitness, at your service.

Aftersales form

Do you notify at individual level or are you an agent?(Required)

I am a private individual

I am an agent

Name of the notifying officer(Required)

External case number(Required)

Email del agente(Required)

Name(Required)

Surname(Required)

Email(Required)

Customer telephone number(Required)

Please indicate the location of the machine below.

Country(Required)

City/Town(Required)

Street(Required)

Postcode(Required)

Order number

Is your equipment under warranty?(Required)

Yes

Date of purchase(Required)

Where did you buy the machine?(Required)

Attach ticket or invoice(Required)

Max. file size: 50 MB.

Code/Modell(Required)

Serial number(Required)

Is your equipment broken?

Yes

Does it have a malfunction?

Yes

Photo of the breakage(Required)

Max. file size: 50 MB.

Photo of the breakage

Max. file size: 50 MB.

It is HIGHLY RECOMMENDED to attach images or videos in order to speed up the processing of queries.

Photo de l'incident

Max. file size: 50 MB.

Video of the incident(Required)

Max. file size: 50 MB.

Video of the incident

Max. file size: 50 MB.

It is HIGHLY RECOMMENDED to attach images or videos in order to speed up the processing of queries.

Details of the incident(Required)

Please give us as detailed a description as possible of the error mode, the error code, if the machine fails. FOR EXAMPLE: After 10 minutes it stops and displays error 05. E.G: If I change the inclination of the machine and increase the speed, it displays error E07.

Aceptación(Required)

He leído y acepto la política de privacidad *

Purchase of spare parts

Access the BH Fitness spare parts and accessories website.

Buy Spare Parts