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BH Service

BH Fitness’ reliability, professionalism and know-how, at your service.

Customers Support

Our customer support center includes a full team of professionals, technicians and managers, whose mission is to solve in a quick and efficient way all the questions and reparations brought to us by our customers. It is a multilingual call center where we manage more than 30.000 multichannel contacts a year in Spanish, English, French and German.

Our technicians create pre-diagnoses and help to solve the highest number of incidences by phone. In addition, in our YouTube channel you will be able to find a great range of videos showing how you can carry out the basic maintenance of your machine at home.

During the last year, our customers have rated the professionalism of our customer support personnel with 4,4 out of 5.

Technical service

10k +

Assistances per year

90%

REPAIRS WITHIN THE FIRST VISIT

4,3/5

PROFESSIONALISM BY OUR CLIENTS

We have a technical services network that allow us to be right by our clients in almost any country within Europe. With more than 10.000 assistances per year, our technicians have shown their capability to solve any incidence with your BH fitness equipment.

Our efficiency ratio reaches 90% of repaired machines during the first visit. Technical education is one of the main axis for the optimal development of our work. Our technicians get training on a regular basis, both in technical issues and acting protocols depending on the assistances required from them.

Servicio técnico BH Fitness

Contact Us

  • Date Format: DD slash MM slash YYYY
  • Attach your bill or sales receipt. This is necessary in order to manage the warranty. If you do not provide this, it will be presumed that the warranty has already expired and you will receive a quote for any reparation required before we proceed.
  • Reference of your machine. If you do not know or cannot find this information, you may upload photographs of your product so that we can try to identify it.
  • Confirm the time of day that we can contact you (9:00 am to 06:00 pm)

Spare parts

Access the BH Fitness spare parts and accessories website.

Our Services

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