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BH Service

BH Fitness’ reliability, professionalism and know-how, at your service.

Customers Support

Our customer support center includes a full team of professionals, technicians and managers, whose mission is to solve in a quick and efficient way all the questions and reparations brought to us by our customers. It is a multilingual call center where we manage more than 30.000 multichannel contacts a year in Spanish, English, French and German.

Our technicians create pre-diagnoses and help to solve the highest number of incidences by phone. In addition, in our YouTube channel you will be able to find a great range of videos showing how you can carry out the basic maintenance of your machine at home.

During the last year, our customers have rated the professionalism of our customer support personnel with 4,4 out of 5.

YOUTUBE CHANNEL

Technical service

10k +

Assistances per year

90%

REPAIRS WITHIN THE FIRST VISIT

4,3/5

PROFESSIONALISM BY OUR CLIENTS

We have a technical services network that allow us to be right by our clients in almost any country within Europe. With more than 10.000 assistances per year, our technicians have shown their capability to solve any incidence with your BH fitness equipment.

Our efficiency ratio reaches 90% of repaired machines during the first visit. Technical education is one of the main axis for the optimal development of our work. Our technicians get training on a regular basis, both in technical issues and acting protocols depending on the assistances required from them.

Contact Us

Please select the type of query*
Name and Surname*
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Phone Number*
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Date of the purchase (dd/mm/yyyy)
DD slash MM slash YYYY
Where did you buy the product (shop)
Purchase ticket
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Attach your bill or sales receipt. This is necessary in order to manage the warranty. If you do not provide this, it will be presumed that the warranty has already expired and you will receive a quote for any reparation required before we proceed.
Machine reference
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Reference of your machine. If you do not know or cannot find this information, you may upload photographs of your product so that we can try to identify it.
Modelo
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Query
Address where the machine is located
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Confirm the time of day that we can contact you (9:00 am to 06:00 pm)
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- Deseo recibir información comercial de BH Fitness.

Spare parts

Access the BH Fitness spare parts and accessories website.

Buy Spare parts

Our Services

REPAIRS

All BH repairs have a 3-month warranty in workforce, 24 months for domestic equipment repairs and 6 months for commercial equipment.

ASSEMBLY

For BH the assembly of our machines is more than just delivering the product. The same technicians that carry out the assembly are the ones who solve technical issues. Our main concern is to leave the equipment in a perfect state for its use.

MAINTENANCE

In our Youtube channel you will find a wide range of videos that show how to perform the basics of your machine maintenance. Do not hesitate to contact BH SERVICE if you want your machine periodically checked.

Spare parts

BH SERVICE offers official spare parts for BH equipment, so that you can enjoy your machine without worries after years of use.

Do you need advice?

Contact our team of experts to discover the solutions that best suit you.

Contact